POSITIONS

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IT Assistant （IT-2025007）

 2025/10/21

Job Post?–?Administrative Assistant(IT)

Department: IT Department

Expired Date:?November, 15, 2025

Type of Position: Full-time

Number of Hiring: 1

Key Responsibilities /?主要事情职责

Act? as the primary contact to manage user inquiries and service tickets -track, assign, and follow up to closure.
作为主要联系窗口，，治理用户咨询与服务工单 - 跟踪、、、分配并跟进直至完成。
Assist? to provide front-line support for classrooms and events, including early-morning shifts, off-hours, and off-site activities.
协助提供课堂与种种活动的一线现场支持，，包括早班、、、非事情时间与校外活动。
Maintain internal websites and knowledge base - update documentation and FAQs using templates, and collect and analyze service-related data.
维护内部网站与知识库 - 按模板更新文档与常见问题，，网络并剖析服务相关数据。
Maintain and audit asset records - ensure accurate documentation and proper check-in/out logs.
维护与审计资产纪录 - 确保文档准确与借还流程规范。

Job Requirements / 岗位要求

Bachelor degree or above from an internationally recognized university.
本科学位或以上学历。
Fluent English communication skills (spoken and written), capable of effective interaction with international users and teams.
流利的英语听说读写能力，，能够与国际用户及团队举行高效相同。
Proactive, service-oriented attitude with flexibility to support early-morning, off-hour, and off-site activities as needed.
起劲自动、、、以服务为导向，，能凭证需要支持早班、、、非事情时间及校外活动。
Be willing to learn with a motivated attitude - follow procedures and? checklists to deliver consistent service.
坚持学习意愿与起劲进取的态度，，按标准流程与清单执行，，确保服务一致性。

Application Information/申请方式

Please send your English?and?Chinese CVs to?hr.recruit@gtiit.edu.cn?in the format of name + position. Only qualified candidates will be contacted.

请将中英文简历以“姓名+职位”的名堂发送至hr.recruit@gtiit.edu.cn，，我们将仅联系切合条件的候选人。